Michael Jaafar Law Firm PLLC
Terms of Service and SMS Terms and Conditions
www.bigcasemike.com
Last updated: September 16, 2026
These Terms of Service govern use of bigcasemike.com, its contact forms and related online intake features provided by Michael Jaafar Law Firm PLLC ("Big Case Mike," "we," "us," or "our"). Section 5 contains the terms for our optional transactional SMS program.
These are website and messaging terms. They do not set the scope or price of legal representation, authorize a payment, or replace a separate engagement or payment agreement.
Our Privacy Policy explains how personal information is handled. Use of this website or acceptance of these terms does not, by itself, authorize text messages.
These are website and messaging terms. They do not set the scope or price of legal representation, authorize a payment, or replace a separate engagement or payment agreement.
Our Privacy Policy explains how personal information is handled. Use of this website or acceptance of these terms does not, by itself, authorize text messages.
1. Website information and legal representation
Our website provides information about Big Case Mike and its legal services. General website material, calculator results, and automated intake responses are informational and do not replace legal advice tailored to your circumstances.
Visiting the website, completing a form or calculator, requesting an appointment, or exchanging an initial message does not by itself establish an attorney-client relationship or require Big Case Mike to accept a matter. Representation and its scope are established through our engagement process and written agreement, subject to applicable law and professional obligations.
Information about a potential matter remains subject to any confidentiality duties that apply to prospective-client communications. Nothing in these terms waives those protections.
Please do not assume that an online submission means a filing, appearance, payment, or other legal action has been completed. Confirm time-sensitive matters directly with the team handling your inquiry or representation.
A confirmation screen, automated reply, appointment request, or delivery indicator does not by itself confirm that an attorney has reviewed a matter, agreed to act, or completed a requested action. If a submission appears to fail or a response has not arrived, contact our team through the published contact information rather than assuming it has been handled.
For filings, service of documents, formal notices, or deadline-sensitive communications, follow the instructions for your matter and the applicable procedure. A general website form or SMS does not by itself establish that a procedural requirement has been satisfied. Nothing in this paragraph alters duties Big Case Mike has undertaken in an existing engagement.
Visiting the website, completing a form or calculator, requesting an appointment, or exchanging an initial message does not by itself establish an attorney-client relationship or require Big Case Mike to accept a matter. Representation and its scope are established through our engagement process and written agreement, subject to applicable law and professional obligations.
Information about a potential matter remains subject to any confidentiality duties that apply to prospective-client communications. Nothing in these terms waives those protections.
Please do not assume that an online submission means a filing, appearance, payment, or other legal action has been completed. Confirm time-sensitive matters directly with the team handling your inquiry or representation.
A confirmation screen, automated reply, appointment request, or delivery indicator does not by itself confirm that an attorney has reviewed a matter, agreed to act, or completed a requested action. If a submission appears to fail or a response has not arrived, contact our team through the published contact information rather than assuming it has been handled.
For filings, service of documents, formal notices, or deadline-sensitive communications, follow the instructions for your matter and the applicable procedure. A general website form or SMS does not by itself establish that a procedural requirement has been satisfied. Nothing in this paragraph alters duties Big Case Mike has undertaken in an existing engagement.
2. Calculator results fees and service availability
Calculator outputs and online assessments depend on the information entered and are preliminary. They do not guarantee eligibility, court approval, a fee, or any other result. An incomplete or inaccurate answer can affect an estimate or assessment.
Where automated or AI-assisted features are offered, an output can omit relevant facts, misunderstand an answer, or contain an error. Review the information you enter and ask our team to clarify anything material to your situation. An automated result does not establish that every relevant legal, factual, or financial issue has been considered.
Fees, costs, payment arrangements, and the work included in an engagement are established in the applicable written agreement. Website descriptions of payment options are subject to eligibility and the terms of that agreement. These website terms do not replace or modify an engagement agreement.
These terms do not create a refund rule, cancellation charge, recurring charge, or authorization to debit an account. Any payment or payment arrangement is handled under the separate instructions and agreement applicable to it.
Service availability depends on the matter, jurisdiction, attorney availability, and applicable professional rules. Information about prior results, testimonials, or examples does not promise a similar outcome.
Where automated or AI-assisted features are offered, an output can omit relevant facts, misunderstand an answer, or contain an error. Review the information you enter and ask our team to clarify anything material to your situation. An automated result does not establish that every relevant legal, factual, or financial issue has been considered.
Fees, costs, payment arrangements, and the work included in an engagement are established in the applicable written agreement. Website descriptions of payment options are subject to eligibility and the terms of that agreement. These website terms do not replace or modify an engagement agreement.
These terms do not create a refund rule, cancellation charge, recurring charge, or authorization to debit an account. Any payment or payment arrangement is handled under the separate instructions and agreement applicable to it.
Service availability depends on the matter, jurisdiction, attorney availability, and applicable professional rules. Information about prior results, testimonials, or examples does not promise a similar outcome.
3. Information you submit and permitted use
Accurate information and authority
Please provide accurate information and use contact details that you are authorized to provide. If your contact information changes, notify us so communications reach the correct person.
If you assist another person, accurately identify your role and provide only information you are authorized to supply. Submitting information for someone else does not by itself establish authority to make decisions or grant consent for them. Our team may need to establish the appropriate person's instructions or authority before acting on a request. Do not use your own SMS consent to enroll another person.
If you assist another person, accurately identify your role and provide only information you are authorized to supply. Submitting information for someone else does not by itself establish authority to make decisions or grant consent for them. Our team may need to establish the appropriate person's instructions or authority before acting on a request. Do not use your own SMS consent to enroll another person.
Appropriate use
Use our website and intake tools for lawful inquiries and authorized purposes. Do not submit deceptive inquiries, impersonate another person, upload malicious material, attempt to access someone else's information, bypass access controls, or interfere with the operation of the website or its services.
Do not use contact forms to send spam, harvest other users' information, or conduct unauthorized automated activity that compromises access, confidentiality, or system availability. These restrictions do not limit activity permitted by applicable law.
Do not use contact forms to send spam, harvest other users' information, or conduct unauthorized automated activity that compromises access, confidentiality, or system availability. These restrictions do not limit activity permitted by applicable law.
Accounts and sensitive information
If you use a portal account, protect your sign-in information and promptly report suspected unauthorized access. Use the document-delivery method our team provides for sensitive records. Ordinary text messages and initial contact forms are not appropriate places for passwords, full financial account numbers, or Social Security numbers.
Keep copies of important information you send and of any confirmation you receive. Ask our team about the appropriate record or delivery method for a matter; a public website form should not be your sole record of a required submission.
Keep copies of important information you send and of any confirmation you receive. Ask our team about the appropriate record or delivery method for a matter; a public website form should not be your sole record of a required submission.
Payment instructions and impersonation
Verify unexpected requests for payments, changes to bank details, or requests for account credentials by contacting Big Case Mike through a previously known number or the contact details published on our website. Do not rely solely on the contact details in an unexpected message. Report a suspected impersonation or misdirected communication without forwarding sensitive documents unnecessarily.
4. Website content and external services
Website text, graphics, logos, software, and other materials may be protected by copyright, trademark, or other rights held by Big Case Mike or other rights holders. Do not remove ownership notices or use material in a way that misrepresents its source, ownership, or endorsement. Obtain permission where your intended use requires it. Uses permitted by applicable law remain available.
The site may contain external links and embedded services, including intake tools, videos, maps, accessibility tools, and spam protection. Independently operated services may have their own terms and privacy notices. A link does not, by itself, mean Big Case Mike controls or endorses every aspect of that service.
A provider's availability, pricing, services, or privacy terms may change. Review the information relevant to your use of an independently operated service. This paragraph does not remove any responsibility that Big Case Mike has for a provider acting on its behalf under applicable law or an engagement agreement.
Google reCAPTCHA is governed by the Google Privacy Policy and Google Terms of Service. Those Google documents apply to Google's service and do not replace Big Case Mike's own Privacy Policy or these terms.
The site may contain external links and embedded services, including intake tools, videos, maps, accessibility tools, and spam protection. Independently operated services may have their own terms and privacy notices. A link does not, by itself, mean Big Case Mike controls or endorses every aspect of that service.
A provider's availability, pricing, services, or privacy terms may change. Review the information relevant to your use of an independently operated service. This paragraph does not remove any responsibility that Big Case Mike has for a provider acting on its behalf under applicable law or an engagement agreement.
Google reCAPTCHA is governed by the Google Privacy Policy and Google Terms of Service. Those Google documents apply to Google's service and do not replace Big Case Mike's own Privacy Policy or these terms.
5. Big Case Mike transactional SMS program
Program and message types
When you affirmatively opt in, you agree to receive transactional SMS messages from Michael Jaafar Law Firm PLLC and its agents acting on its behalf at the mobile number you provide. Messages relate to your inquiry or requested legal services and may include inquiry responses, consultation or appointment confirmations and reminders, intake or document requests, and case or service updates. Messages may be sent using automated technology.
This program covers transactional communications. Enrollment does not authorize promotional text campaigns or messages from other businesses for their own purposes. Any separate marketing program requires the consent applicable to that program.
This program covers transactional communications. Enrollment does not authorize promotional text campaigns or messages from other businesses for their own purposes. Any separate marketing program requires the consent applicable to that program.
Voluntary consent
SMS consent is optional. Consent is not required to submit an inquiry, purchase anything, or obtain legal services. You may leave the SMS consent checkbox unchecked and still submit the form.
Web enrollment requires your affirmative selection of the separate, optional SMS consent checkbox. A preselected box does not constitute consent under this program. Any other offered enrollment method must involve and document an affirmative choice appropriate to that method. Providing a telephone number, submitting an inquiry, or accepting general website terms is not by itself enrollment in recurring text messages.
An agent operating the program for Big Case Mike acts on our behalf; that role does not permit the agent to transfer your consent or use it for its own texting program.
Web enrollment requires your affirmative selection of the separate, optional SMS consent checkbox. A preselected box does not constitute consent under this program. Any other offered enrollment method must involve and document an affirmative choice appropriate to that method. Providing a telephone number, submitting an inquiry, or accepting general website terms is not by itself enrollment in recurring text messages.
An agent operating the program for Big Case Mike acts on our behalf; that role does not permit the agent to transfer your consent or use it for its own texting program.
Message frequency and charges
Message frequency may vary. Message and data rates may apply. Frequency depends on your interactions with Big Case Mike, appointment activity, and the needs of your inquiry or matter. Your mobile provider determines any messaging or data charges under your plan. Contact your provider about those charges.
How to opt out
Reply STOP to a Big Case Mike text message to opt out at any time. We will honor your request, and you may receive one message confirming the opt-out. After that confirmation, program messages will stop unless you affirmatively opt in again.
You may also tell us that you want to stop texts by calling 800-244-6453 or emailing mike@bigcasemike.com. We will also honor other clear, reasonable requests to withdraw messaging consent as required by applicable law.
Opting out of SMS does not cancel an appointment, end an engagement, or prevent you from receiving services. Contact our team to arrange another way to receive necessary communications.
An opt-out may need to remain recorded to prevent further enrollment without a new affirmative choice. Correcting an account, resubmitting a general inquiry, or receiving updated website terms does not by itself reverse an SMS opt-out.
You may also tell us that you want to stop texts by calling 800-244-6453 or emailing mike@bigcasemike.com. We will also honor other clear, reasonable requests to withdraw messaging consent as required by applicable law.
Opting out of SMS does not cancel an appointment, end an engagement, or prevent you from receiving services. Contact our team to arrange another way to receive necessary communications.
An opt-out may need to remain recorded to prevent further enrollment without a new affirmative choice. Correcting an account, resubmitting a general inquiry, or receiving updated website terms does not by itself reverse an SMS opt-out.
How to get help
Reply HELP to a Big Case Mike text for assistance, or contact:
- Phone: 800-BIG-MIKE (800-244-6453)
- Email: mike@bigcasemike.com
Your mobile number
Only enroll a number you are authorized to use. Please notify us if your number changes or you stop controlling it. A new holder of a number does not inherit your consent. To rejoin after opting out, provide a new affirmative opt-in through an available enrollment method or contact us for assistance.
Delivery and sensitive communications
Message delivery depends on carrier networks, device compatibility, coverage, filtering, and other technical factors. Messages can be delayed, blocked, duplicated, or undelivered. No particular delivery time or uninterrupted availability is guaranteed by these terms. Do not rely on receipt of an SMS alone to confirm that a legal deadline has been met or an action has been completed; confirm important matters directly with the team handling your matter. Carrier services remain subject to their applicable terms and law.
Texts can be viewed by others with access to your phone, backups, or mobile account. Use the communication or document-delivery method our team provides for sensitive details.
Texts can be viewed by others with access to your phone, backups, or mobile account. Use the communication or document-delivery method our team provides for sensitive details.
SMS privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent mobile numbers. We do not sell, rent, or transfer text messaging originator opt-in data or SMS consent to another business for its independent use. Providers may process information on our behalf to operate the messaging service, but may not use your consent for their own marketing. Legally required disclosures remain subject to applicable law.
Information about opt-ins and opt-outs is used to document and honor your choices and may need to be retained for that purpose. See our Privacy Policy for additional details about information handling and privacy requests.
Information about opt-ins and opt-outs is used to document and honor your choices and may need to be retained for that purpose. See our Privacy Policy for additional details about information handling and privacy requests.
6. Website availability and accuracy
Information can become outdated and technical interruptions can occur. Website information and tools are provided on an "as available" basis. A page, link, estimate, form, or automated response may contain an error or become unavailable. General website content does not promise suitability for a particular person's circumstances or guarantee a legal, financial, or service outcome. Confirm information material to your matter with our team instead of relying solely on general website content or an automated result.
Website features may change or be unavailable for maintenance, security, or technical reasons. That does not, by itself, modify an existing engagement or remove duties owed in a matter. If access to a website feature prevents you from communicating with our team, use the published telephone or email contact information.
If a translation or accessibility feature produces an unclear or inconsistent statement, request clarification from our team. Do not assume an automated rendering resolves an ambiguity in a matter-specific document.
Nothing in these terms limits obligations owed under an engagement agreement, applicable professional rules, or law. These terms do not waive claims or remedies that cannot lawfully be waived.
Website features may change or be unavailable for maintenance, security, or technical reasons. That does not, by itself, modify an existing engagement or remove duties owed in a matter. If access to a website feature prevents you from communicating with our team, use the published telephone or email contact information.
If a translation or accessibility feature produces an unclear or inconsistent statement, request clarification from our team. Do not assume an automated rendering resolves an ambiguity in a matter-specific document.
Nothing in these terms limits obligations owed under an engagement agreement, applicable professional rules, or law. These terms do not waive claims or remedies that cannot lawfully be waived.
7. Changes to these terms
We may revise these terms and will post the revised version with an updated date. We will provide additional notice or obtain new consent where required. Changes do not retroactively alter an engagement agreement or automatically expand the scope of your SMS consent.
If an applicable provision is determined to be unenforceable, the remaining provisions continue to apply to the extent permitted by law.
If an applicable provision is determined to be unenforceable, the remaining provisions continue to apply to the extent permitted by law.
8. Contact Big Case Mike
Michael Jaafar Law Firm PLLC
25639 Ford Rd, Suite 201
Dearborn Heights, MI 48127
Phone: 800-BIG-MIKE (800-244-6453)
Email: mike@bigcasemike.com
Website: bigcasemike.com
Office information: Contact Big Case Mike
Privacy: Big Case Mike Privacy Policy
25639 Ford Rd, Suite 201
Dearborn Heights, MI 48127
Phone: 800-BIG-MIKE (800-244-6453)
Email: mike@bigcasemike.com
Website: bigcasemike.com
Office information: Contact Big Case Mike
Privacy: Big Case Mike Privacy Policy
Contact Us For A Free Case Evaluation
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Reach us at one of our locations:
WEST BLOOMFIELD TOWNSHIP, MI
6304 Orchard Lake Rd, West Bloomfield Township, MI 48322
Call us at (248) 985-7295
CLEVELAND, OH
6100 Oak Tree Blvd Ste 200-17399601, Independence, OH 44131
Call us at (216) 284-8192
DEARBORN HEIGHTS, MI
25639 Ford Rd, suite 201, Dearborn Heights, MI 48127
Call us at (313) 488-4233
TAYLOR, MI
23394 Goddard Rd, Suite #100, Taylor, MI 48180
Call us at (734) 322-6332
WARREN, MI
11455 E Thirteen Mile Rd #203, Warren, MI 48093
Call us at (586) 500-5513
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